Diesel Contamination: Over 150,000 users in Sabak Bernam face water outage

SHAH ALAM, 21 Aug: Puncak Niaga (M) Sdn Bhd (PNSB) has detected diesel contamination at the source of the raw water at the intake of the Bernam River Headwork WTP causing a downtime for the plant since 10.40am yesterday.

In a press statement, SYABAS said that at least 30,831 houses (154,155 users) in the Territory of Hulu Klang and Sabak Bernam face water outage and low water pressure.

The SYABAS General Manager of the Department of Corporate Communications and Public Affairs, Priscilla Alfred, said that they have informed the State Government, the Selangor Water Management Authority (LUAS) and the authorities about the situation.


She said that the notification was done to enable the parties involved to conduct further investigation, including finding the root of the cause.

“Until this statement was issued, SYABAS has informed that LUAS has sent their team to survey and investigate the root cause regarding the incident, thus working with the plant operators to solve the problem.

“SYABAS cannot predict when the supply of treated water can be channelled back to the users in the affected areas,” she said.

She said that SYABAS will provide emergency water supply through water tankers and existing static tanks to the people according to priorities.

Users who need additional information can visit the SYABAS website at www.syabas.com.my as well as the SYABAS Facebook and Twitter page by typing ‘puspel’ or ‘puspel syabas’.

Users can also get help by calling the Customer Service Centre (PUSPEL) toll-free at 1-800-88-5252 or SMS by typing PUSPELaduan/pertanyaan and send it to 39222.


The whole of Bagan teTap, Sungai Panjang, Parit 1 Hingga Parit 12 (Timur, Gambut & Barat) Sungai Haji Dorani Hala Sawah and Laut.

The whole of Pekan Sabak,Batu 37 – Batu 40, Sekendi, Sepintas, Jalan Sekolah Sepintas, Tanjung Ketum, Kampung Baru, Tanjung Jawa, Jalan Tengah.

The whole of Pekan Sungai Besar, Panchang Bedena, Tebuk Pulai, Jalan Taman Pusara, Bagan Sungai Besar, Bagan Sungai Burung, Sungai Pulai.

The whole of Peket 20 – Peket 100 Hala Sawah and Laut, Parit 14 to – Parit 8 Hala Sawah dan Laut, Pasir Panjang, Batu 23, Sungai Leman, Sungai Nibong.

The whole of Bagan Nakhoda Omar, Sungai Tengar, Sungai Apong, Parit Baru, Sungai Air Tawar, Sungai Lang, Tebuk Pekan, Teluk Rhu, Tebuk Jawa, Kampung Banting.


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