KUALA LUMPUR, 14 Nov: The Central Government should not have spent a huge amount of money for an inefficient system such as the MySikap system, used by the Road Transport Department (JPJ) throughout the country, which incurred a cost of RM200 million.
Member of Parliament for Pandan, Rafizi Ramli, said that it is most likely that the system will be phased out and cause a loss to the people if a new system is introduced to replace the existing system.
He said that it has become a trend for the Central Government to spend a huge sum of money when introducing a new system, without taking into account the views of experts or staff.
Rafizi said this in response to the action by the Road Transport Department (JPJ) which implemented the new system on 1 November.
He said that it should have been carried out in stages and not abruptly, causing trouble to the people.
However, the new system is said to slow down operations at JPJ, including the renewal of car and driver’s licences.
“This often seems to happen with government systems. This is similar to the school-based assessment system.
“Where the system was carried out without taking into account feedback from consultants and software experts. They did not even take into account the views of teachers. This has also happened with the MySikap system.
“As a result, many systems carried out by the Government takes up a huge cost, it does not facilitate the public, and is instead troublesome,” he said when met by Selangor Kini here at the Parliament lobby.
Rafizi said that many previous government systems that were done without good and transparent assessment caused widespread bias and incurred expensive costs.
“It is not a problem which has happened to one or two projects only, but every system. It is expensive and does not make things easy for users.
“We ask for the mistakes to not be repeated,” he said.
The Malaysian Immigration Department previously used this system before phasing it out because it was deemed impractical when dealing with the public.